Outdoor Sofas

Our Outdoor Sofas can be customised to suit your outdoor space, comfort preferences, seating requirements, and overall design style. Whether you are furnishing a garden, patio, balcony, terrace, rooftop, poolside area, resort, hotel, café, restaurant, or other outdoor setting, customisation options allow you to create a comfortable and coordinated outdoor seating solution.

Depending on the selected Outdoor Sofa design, available customisation options may include sofa dimensions, seating capacity, configuration, upholstery fabric, cushion style, cushion colour, texture, frame material, frame colour, wood finish, metal finish, and other design details. These options allow you to coordinate your outdoor sofa with existing chairs, tables, loungers, benches, and other outdoor furniture.

For compact balconies and terraces, customised dimensions can help maximise the available space while maintaining comfortable seating and movement. For larger homes, hospitality spaces, resorts, hotels, restaurants, and commercial projects, multiple sofas and coordinated seating configurations can also be considered.

Custom or made-to-order Outdoor Sofas may require additional production time and may be subject to specific order conditions. If you require a particular size, material, colour, finish, seating capacity, configuration, or other custom specification, please contact our team before placing your order.

We carefully inspect, prepare, and securely package every Outdoor Sofa before dispatch to help ensure safe transportation and delivery. Orders are processed after confirmation, and delivery timelines may vary depending on product availability, quantity, customisation requirements, manufacturing time, and the delivery location.

Because Outdoor Sofas can be larger furniture pieces, customers should check delivery access before placing an order. Please ensure that entrances, doorways, staircases, lifts, corridors, gates, and other access points provide sufficient space for the sofa to be delivered and positioned safely.

We also recommend measuring your intended outdoor area before ordering to ensure the sofa fits comfortably while allowing sufficient space for movement and access.

Standard Outdoor Sofas may be eligible for returns subject to Sofa Genie’s applicable return policy and the condition of the product. Customised, made-to-order, or specially manufactured sofas may be subject to specific cancellation and return conditions.

If your Outdoor Sofa arrives damaged or you notice a manufacturing or delivery-related issue, please contact our customer support team promptly with your order details and clear photographs or videos of the product and packaging. Our team will assess the concern and guide you through the applicable resolution.

For complete information regarding delivery timelines, return eligibility, cancellations, refunds, delivery charges, and customised furniture, please review our current Shipping & Returns policy before placing your order.

Regular cleaning and proper maintenance can help preserve the appearance, comfort, upholstery, frame, and finish of your Outdoor Sofa. Since outdoor sofas may be exposed to sunlight, dust, humidity, rain, and changing temperatures, appropriate care is essential for maintaining their condition and extending their usable life.

* **Clean regularly:** Remove dust, dirt, leaves, and other outdoor debris from the sofa, cushions, upholstery, and frame using a soft cloth, brush, or cleaning method suitable for the specific material.
* **Clean spills promptly:** Blot food, drinks, and other spills as soon as possible to minimise staining and prevent moisture from penetrating cushions or upholstery.
* **Use suitable cleaning products:** Always use cleaning products recommended for the specific fabric, upholstery, wood, metal, wicker, synthetic material, or finish used on your Outdoor Sofa.
* **Avoid harsh chemicals:** Do not use bleach, abrasive cleaners, strong solvents, or unapproved chemicals that could damage upholstery, cushions, frames, coatings, or protective finishes.
* **Keep cushions dry:** If your outdoor sofa includes cushions or upholstered seating, protect them from prolonged exposure to rain and moisture. Allow cushions to dry completely before storing or using them.
* **Protect from direct sunlight:** Prolonged exposure to strong sunlight may naturally affect certain fabrics, colours, wood finishes, and coatings. Where practical, position the sofa in a shaded area or use suitable outdoor protection.
* **Use protective covers:** When the sofa is not being used for an extended period, consider using a breathable, weather-appropriate furniture cover for additional protection.
* **Prevent standing water:** Place the sofa on a suitable surface with proper drainage and avoid leaving cushions or furniture components in areas where water accumulates.
* **Maintain cushions:** Where cushions are removable, gently adjust and reposition them regularly to help maintain their shape and seating comfort.
* **Avoid excessive loads:** Use the Outdoor Sofa only for its intended seating purpose. Do not stand or jump on the sofa or place excessive weight on its arms, back, or cushions.
* **Check hardware regularly:** Inspect legs, joints, screws, bolts, fittings, and other structural components periodically and tighten loose hardware when necessary.
* **Protect during severe weather:** During heavy rain, storms, strong winds, or other extreme weather conditions, move portable cushions and furniture to a sheltered location whenever practical.

Care requirements may vary depending on the specific materials, upholstery, cushions, frame, coatings, and finishes used in your Outdoor Sofa. Always follow the product-specific care instructions supplied with your furniture.

Our Outdoor Sofas are designed with attention to construction, comfort, materials, durability, upholstery, and finish. Where applicable, warranty coverage is provided according to the specific warranty terms associated with the individual product and its components.

The applicable warranty may cover eligible manufacturing defects in specified components or construction when the Outdoor Sofa is used for its intended purpose and maintained according to the recommended product-care instructions.

Warranty coverage generally does not extend to damage caused by misuse, accidents, improper handling, unauthorised modifications, excessive loads, improper cleaning, neglect, normal wear and tear, stains, cuts, burns, scratches, impact damage, water damage, or failure to follow recommended care and maintenance instructions.

As Outdoor Sofas are intended for outdoor environments, natural changes resulting from exposure to sunlight, rain, humidity, dust, temperature fluctuations, and other environmental conditions may occur over time. Fading, surface ageing, weather-related deterioration, and similar environmental effects may not be considered manufacturing defects.

Outdoor upholstery and cushions may naturally experience changes in colour, texture, or appearance due to regular outdoor use and environmental exposure. Such changes may not be covered unless they are determined to result from a manufacturing defect.

For sofas featuring natural wood or other natural materials, variations in grain, texture, colour, and appearance may occur naturally and may not be considered defects.

For customised or made-to-order Outdoor Sofas, warranty conditions may vary depending on the selected materials, dimensions, upholstery, cushions, frame construction, finishes, and other custom specifications.

To make a warranty claim, please contact our customer support team with your order details and clear photographs or videos showing the issue. Our team will review the concern and provide guidance according to the applicable warranty terms.

Please review the warranty information applicable to your specific Outdoor Sofa before purchase, as warranty duration, coverage, exclusions, and applicable conditions may vary depending on the product and its components.