Sun Loungers

Our Sun Loungers can be customised to complement your outdoor space, lifestyle, and preferred design aesthetic. Whether you are furnishing a garden, terrace, balcony, patio, poolside area, resort, hotel, or outdoor lounge, customisation options can help you create a comfortable and visually appealing seating arrangement.

Depending on the selected Sun Lounger design, available customisation options may include upholstery fabric, colour, texture, cushion finish, frame finish, dimensions, and other design details. You can choose finishes that coordinate with your existing outdoor furniture and overall décor.

For larger outdoor projects, hospitality spaces, resorts, hotels, and customised residential requirements, our team can assist with suitable furniture configurations and finishing options. Custom or made-to-order Sun Loungers may have different production and delivery timelines compared with standard products.

Please contact our team before placing an order if you require specific dimensions, materials, colours, finishes, or other custom specifications. Our furniture specialists can help you understand the available options for your requirements.

We carefully prepare and package every Sun Lounger before dispatch to help ensure it reaches you safely and in excellent condition. Orders are processed after confirmation, and delivery timelines may vary depending on product availability, design, quantity, customisation requirements, and the delivery location.

Sun Loungers are suitable for a variety of outdoor settings, including gardens, patios, terraces, balconies, poolside areas, resorts, hotels, and other leisure spaces. Before delivery, customers should ensure that the entrance, staircase, lift, doorway, and intended installation area provide sufficient access for the furniture.

Standard products may be eligible for returns subject to Sofa Genie’s applicable return policy and the condition of the product. Customised, made-to-order, or specially manufactured Sun Loungers may be subject to specific cancellation and return conditions.

If your Sun Lounger arrives damaged or you identify a manufacturing or delivery-related issue, please contact our customer support team promptly with your order details and clear photographs or videos of the product and packaging. Our team will assess the concern and guide you through the applicable resolution.

For complete details regarding shipping timelines, return eligibility, cancellations, refunds, delivery charges, and customised furniture, please review our current Shipping & Returns policy before placing your order.

Proper care and maintenance can help preserve the appearance, comfort, finish, and durability of your Sun Lounger, particularly when it is used outdoors.

* **Clean regularly:** Remove dust, dirt, leaves, and other outdoor debris regularly using a soft brush, cloth, or suitable cleaning method recommended for the specific material.
* **Clean spills promptly:** Wipe or blot spills as soon as possible to help prevent staining and buildup.
* **Use suitable cleaning products:** Always use cleaning products appropriate for the specific upholstery, fabric, wood, metal, or other material used in your Sun Lounger.
* **Avoid harsh chemicals:** Do not use bleach, abrasive cleaners, strong solvents, or unapproved chemicals that could damage the upholstery or furniture finish.
* **Protect from prolonged weather exposure:** Although outdoor furniture is designed for outdoor environments, prolonged exposure to intense sunlight, heavy rain, humidity, and extreme weather can affect certain materials over time.
* **Use protective covers:** When the Sun Lounger is not being used for extended periods, consider using a suitable breathable furniture cover to provide additional protection.
* **Keep cushions dry:** If your Sun Lounger includes cushions or upholstered sections, avoid leaving them exposed to prolonged moisture. Allow them to dry completely before storage or continued use.
* **Avoid excessive weight:** Do not stand, jump, or place excessive loads on the Sun Lounger. Use the product only for its intended purpose.
* **Check the frame periodically:** Inspect the frame, joints, legs, hardware, and other components periodically and tighten or service them when required.
* **Store during extreme weather:** Where practical, move the Sun Lounger to a covered or protected area during severe weather conditions.

Care requirements can vary depending on the materials and finish selected. Always follow the specific care instructions supplied with your Sun Lounger for the best long-term performance.

Our Sun Loungers are designed with attention to comfort, durability, materials, construction, and finish. Where applicable, warranty coverage is provided according to the specific warranty terms associated with the product.

The applicable warranty may cover eligible manufacturing defects in specified components or construction when the Sun Lounger is used normally and maintained according to the recommended product-care instructions.

Warranty coverage generally does not extend to damage resulting from misuse, accidents, improper installation or handling, unauthorised modifications, excessive loads, improper cleaning, neglect, normal wear and tear, stains, cuts, burns, weather-related deterioration, prolonged exposure to extreme outdoor conditions, or failure to follow recommended care instructions.

For outdoor furniture such as Sun Loungers, natural changes caused by exposure to sunlight, humidity, rain, temperature fluctuations, or other environmental conditions may occur over time and may not be considered manufacturing defects.

For customised or made-to-order Sun Loungers, warranty conditions may vary depending on the selected materials, dimensions, finishes, construction, and custom specifications.

To raise a warranty claim, please contact our customer support team with your order details and clear photographs or videos showing the issue. Our team will review the concern and provide guidance according to the applicable warranty terms.

Please review the warranty information applicable to your specific Sun Lounger before purchase, as warranty duration, coverage, exclusions, and applicable conditions may vary by product and component.